Shipping Policy

1. Processing Time

• Orders are typically processed and shipped within 3–5 business days.

• During peak seasons or sales, processing times may be slightly longer.

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2. Shipping Methods & Delivery

• We ship orders using trusted carriers such as USPS, UPS, or FedEx.

• Delivery times vary depending on your location, but most U.S. orders arrive within 3–7 business days after shipping.

• You will receive a tracking number by email once your order ships.

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3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and order size.

• Occasionally, we may offer free shipping promotions — these will be clearly marked on our site.

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4. Address Accuracy

Please double-check your shipping address when placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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5. Delays & Lost Packages

• Once we hand your order to the carrier, delivery is out of our control. We are not liable for delays caused by carriers, weather, or other circumstances beyond our control.

• If your package is lost in transit, contact us and we’ll work with the carrier to help resolve the issue.

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6. Damaged Packages

If your order arrives damaged, please email us within 7 days of delivery at km2.engraving@proton.me with photos of the package and item so we can make it right.

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7. International Shipping

Currently, we ship within the United States. If you are outside the U.S. and interested in ordering, please contact us at km2.engraving@proton.me to check availability.

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8. Contact Us

If you have questions about shipping, contact us anytime:

KM Squared
Email: km2.engraving@proton.me
Address:
1209 Conolly Blvd
Lynn Haven, FL 32444
United States